General Information for Unaccompanied Asylum Seeking Children & Young People

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The Red Cross tracing and messaging service

The Red Cross Messaging Service provides a way for families to keep in contact and share family news when war or disaster has broken down communication networks. 

A Red Cross Message is an open letter containing family news. During a conflict, the neutrality of the International Red Cross and Red Crescent Movement means that they are able to pass these messages across borders and conflict lines when other forms of communication are not in working order.

You can contact them at:

The British Red CrossBritishRedCrossLogo

25 College Road
ME15 6SX
Telephone: 0800 0280831

Or look at their website - for more information.


The Refugee Council

The Refugee Council is the leading charity in the UK working with asylum seekers and refugees. They give direct help and support, but also work with asylum seekers and refugees to ensure their needs and concerns are addressed.

As a human rights charity, independent of government, they work to ensure that refugees are given the protection they need, that they are treated with respect and understanding, and that they have the same rights, opportunities and responsibilities as other members of our society.

They achieve this by:

  • supporting refugees and working with them as they build a new life
  • speaking up for refugees and ensuring that refugees themselves have a strong voice in all areas of UK life
  • building links with people from across our society to increase mutual understanding of refugees
  • making the case for a fair and just asylum system
  • taking a leading role in helping to build up a vibrant, sustainable and successful refugee sector in the UK and internationally

RefugeeCouncilLogoIf you feel you would like more support with your asylum claim or to speak to someone about anything else that is troubling you, you can contact a Panel Adviser from the Refugee Council.

The Refugee Council Children’s Panel work directly with separated children, as well as giving advice to those involved in their support. The Children’s Panel has operated since 1994, and is the only national service of its kind.

You can email the advisors based in Kent for details of when and where the next drop-in service is taking place.  This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. . You can also call Natalie on 07946 769432 or Edin on 07946 361344.

Or find more information at their website:


Asylum Help 

Visit for information on:

  • How to claim asylumAsylumHelpLogo
  • Financial support
  • Finding legal representation
  • The asylum process
  • Accessing health care
  • Accommodation support
  • Any other asylum issues


Kent Refugee Action Network (KRAN)

This is an educational and youth based centre offering support to young unaccompanied asylum seekers and refugees. Visit their website for more information:  

To attend a referral must be made through your social worker.


Educational Websites

There are lots of free Educational Websites and Software that will help you learn English, help you with subjects you are learning at school and help you with revision if you are taking exams:

It is also worth visiting the BBC Bitesize website and to look at the work available. If you are in Primary school, they have a range of fun activities to help you with English and Literacy, Maths and Science. Click on the links below:

There are also BBC Bitesize websites for Key Stage 3, SATS and GCSE revision:

Other software the Virtual School uses to help you develop your English is EuroTalk’s ‘Talk Now Learn English - for Beginners’, this is a CD and can be purchased online, contact the Virtual School Kent for more information.

Council Offices