Moving On





If you have concerns about something relating to your care, education or the professionals who work with you, it is important that you talk to someone. Sometimes this could be someone you see regularly like your foster carer, Social Worker, Personal Adviser, Independent Reviewing Officer or teacher/tutor.

Contacting an advocate

If you would prefer to talk to someone independent of Kent County Council or feel like you need additional support to resolve a problem, you can talk to an advocate. Their role is to listen to your concerns and support you to find solutions which are in your best interests. They make sure you understand your rights and what you are entitled to as a young person in care or care leaver in Kent. With your agreement, they can attend meetings with you and contact people who work with you on your behalf.

Kent County Council have an independent Advocacy Service with the Young Lives Foundation. Their free phone number is 0808 1640096 or you can email

Click here to visit their website

Making a complaint

Advice and help for care leavers

Office of the Children’s Commissioner 

Anne Longfield is the Children’s Commissioner. Her team can provide help and advice to children in care and care leavers. If you have any concerns about your rights, your welfare or your safety you can get in touch with them:

Phone for free on 0800 528 0731


Or you can message them via an online app by visiting the website

Always Heard

The National Safety Net and Advice Service for Children and Young People.

Run by Coram Voice, Always Heard advocates can help you understand your rights and entitlements and help you sort out problems related to your care.

Call 0808 800 5792, Whatsapp 07758 670369 or email .

You can also complete an online form or find out more here

Become Advice Line

If you are looking for help and advice, you can contact Become’s friendly advice line on 0800 023 2033 or email Become provide help, support and advice to young people in care and young care leavers so that they can unleash their potential and take control of their lives. They help make the care system work better by ensuring that young people’s voices and perspectives shape policy and service provision.

Click here to find out more