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Making a Complaint

Making a complaint

You have the right to complain if you are unhappy with the services you receive. We encourage you to try to find a solution with your Personal Adviser or Team Manager in the first instance.

If you are unhappy with the service you have received, you can make a complaint to Kent County Council.

Click here to make a complaint

  • Call: 03000 410 304
  • Text: 07860 008 025 – start your message with the word ‘complaint’
  • Email: cscomplaints@kent.gov.uk
  • Write: Kent Children’s Social Services, Customer Care, Kroner House, Eurogate Business Park, Ashford, TN24 8XU

Click on a link below to find out more...

Contacting an Advocate Making a Complaint Advice and Help for Care Leavers