Making a complaint
You have the right to complain if you are unhappy with the services you receive. We encourage you to try to find a solution with your Personal Adviser or Team Manager in the first instance.
If you are unhappy with the service you have received, you can make a complaint to Kent County Council.
Click here to make a complaint
- Call: 03000 410 304
- Text: 07860 008 025 – start your message with the word ‘complaint’
- Email: cscomplaints@kent.gov.uk
- Write: Kent Children’s Social Services, Customer Care, Kroner House, Eurogate Business Park, Ashford, TN24 8XU